Best Practices Insurance Services, LLC

Best Practices Insurance Services, LLC (BPIS) is the exclusive agent for Applied Medico-legal Solutions Risk Retention Group (AMS RRG) providing underwriting, brokering, clinical risk management, claims management oversight and distribution services. BPIS combines traditional underwriting methodologies of rate, class and territory with cutting-edge clinical quality benchmark tools.  These tools and benchmarking data are imbedded in the underwriting process, which significantly enhances risk selection and improves underwriting results.  BPIS differentiates itself in the market by providing proprietary risk management and clinical quality improvement methodologies to its members through the Insured Colleagues Program.  This unique program engages member physicians in initiatives focused on reducing medico-legal risks, which is paramount to better premium pricing and improved underwriting profitability. 

Our team has many years of experience in the insurance and reinsurance marketplace and are proven leaders in managing and administering medical professional liability insurance programs for the Heathcare community.  BPISs success is a result of our commitment to the client - ensuring that we continue to meet and exceed customer expectations. We have consistently demonstrated our expertise by maintaining program quality and stability over time.

Richard B. Welch, President and CEO          

Steven M. Shapiro, M.D., Chief Medical Officer

Patrick J. Riley, CPCU , Chief Operating Officer

Susan Martin, RN, JD, Executive Vice President, Litigation Management / Loss Control

Dawne Adams, Vice President of Underwriting and Product Development

Daniel Delfini, Vice President, Distribution & Business Development

Ramy Reddy, Vice President, Management Information Services

Dena B. Mastrogiovanni, Esq., Associate Claims Counsel

Julie Montague, R.N, Litigation Compliance Manager

Erika Baer, Director of Operations

Christopher Edge, Assistant Vice President - Sales and Underwriting

Norma Hill, Billing and Accounting Specialist

Maria J. Massaro, Professional Liability Underwriter

Trudy Dockery, Professional Liability Underwriter

Cindy Black, Administrative Assistant